Dear Mr. xxxxx,

My name is Kumar Pandya and I serve as the student conduct officer at WGU.  Part of my role is to help WGU students understand and develop appropriate professional behavior consistent with the Code of Conduct.  WGU considers its students to be emerging professionals who are seeking intellectual and personal growth to meet career demands.  WGU therefore deems it important that students find opportunities to safely interact with other WGU students, mentors, staff members and vendors to develop the skills and attitudes expected in the workplace.

Some concerns have emerged regarding recent interactions with your former mentor that did not meet the level of professionalism expected of our students.  You can review the WGU Code of Student Conduct through the following link:

http://sh.wgu.edu/articles/StudentHandbook/1895

I need to discuss this matter with you, so please let me know when you would like to schedule a meeting (provide two days and times) and the number you would like me to call.

Sincerely,

Kumar Pandya
Student Conduct Officer

Western Governors University
Toll-Free: 877.435.7948 x5387
Direct: 801.428.5387
kpandya@wgu.edu

 

Hello Mr. xxxxx,

I'm sorry to hear that you are so upset, and I would be more than happy to discuss the situation with you and hear your side of the events, but your email to me is a perfect example of the behavior that needs to be addressed.  Let me know when you will be available for a meeting.

Regards,

Dear Mr. xxxxx,

I understand that you feel your conduct has been acceptable, however, we strongly disagree, and the matter will be addressed further regardless of your participation.  These actions are part of the educational process that you agreed to when enrolling at WGU, and in no way constitute harrassment.  I would like to give you the opportunity to work with me toward a mutually agreeable resolution, but if you are unwilling to do so we can certainly proceed with further disciplinary action instead, as there is ample evidence of misconduct on your part.  An administrative hold has been placed on your account and you will not be allowed to set term enrollment for the new term until your conduct issues have been resolved to our satisfaction, so it is imperative that you reconsider your position and cooperate with our efforts to remedy the problem if you wish to remain enrolled at WGU.

> *From:* axxxxx@my.wgu.edu [axxxxx@my.wgu.edu]
> *Sent:* 6/30/2014 4:03 PM
> *To:* conductadmin@wgu.edu
> *Subject:* Re: Code of Conduct Concern

Hello Mr. xxxxx,

I'm sorry that I wasn't available to take your call this evening.  I will be leaving the office shortly, but I have an opening in my schedule tomorrow morning at 11am MT (10am PT).  If this is not a convenient time for you to talk, please let me know of an alternate time/day that will work better.

I want to assure you that my intention is entirely to help you resolve these issues and move forward with your coursework.  The referenced concerns are regarding your continued difficulties communicating professionally and productively with WGU staff, and nearly constant accusations of being disrespected by staff members who have done nothing more than attempt to assist you in accordance with their job duties. 

I look forward to speaking with you, and to a speedy and positive resolution to this matter.